<strong>General Manager – Quality and Assurance<br></strong>Brisbane | Full-Time | Up to $180,000 + Super + Performance Incentives<br> <ul> <li>Lead compliance and quality in a reform-ready aged care innovator</li> <li>Oversee risk, governance, and workforce assurance for a national provider</li> <li>Shape sustainable, data-driven quality systems during sector transformation</li> </ul> <strong>About the Role</strong> <br>Join a dynamic and forward-thinking care and support services provider as the General Manager of Quality and Assurance, leading compliance, risk, and workforce assurance across a platform-based organisation.<br> <br>Reporting to the Chief Operating Officer – Quality and Operations, you will ensure organisational readiness for the support reforms, while overseeing quality systems across a large, distributed workforce and multi-state service network.<br><br> This pivotal role blends strategic leadership, operational excellence, and reform implementation, ensuring the company remains a leader in quality, compliance, and client safety.<br> <br><strong>Skills & Experience</strong> <br> <ul> <li>10+ years in senior compliance, risk, or quality leadership</li> <li>In-depth understanding of <em>ACQS</em>, <em>Aged Care Act 2024</em>, <em>SIRS</em>, and <em>Support at Home</em>.</li> <li>Proven success managing large-scale compliance frameworks across distributed or contractor-based workforces.</li> <li>Strong commercial acumen and regulatory judgement.</li> <li>Experience leveraging data, RegTech, and automation tools for quality improvement.</li> <li>Exceptional communication and stakeholder management skills.</li> </ul> <strong>Benefits</strong> <ul> <li>Competitive salary up to $180,000 + super + performance-based incentives.</li> <li>Hybrid work model – 4 days in the office, 1 day from home.</li> <li>Play a strategic leadership role in a sector undergoing major transformation.</li> <li>Opportunity to build data-informed, scalable quality systems for long-term impact.</li> <li>Collaborative and agile environment that values innovation and accountability.</li> </ul> To apply, please click the '<strong>Apply</strong>' button to submit the most recent copy of your resume and cover letter. For more information please contact jordan.fox@blackroc.co<br> <br>At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion.<br> <br>We welcome applications from individuals of diverse backgrounds, including those with lived experiences.<br> <br>If you require any adjustments during the recruitment process, please don’t hesitate to reach out to the above-mentioned BLACKROC Consultant.
