About Us

Let us connect you to what’s next.

The BLACKROC team is made up of people from all walks of life, united by a common mission. We believe the best work happens alongside people you enjoy being around - those you can have genuine conversations with and trust. A great team is the foundation of our success, and in this industry, the team that gets things done is the one that delivers outstanding results for its customers. We always strive to be known as approachable, friendly, and professional.

Our Values & Approach

Collaboration is our catalyst, we play as a team

Great minds don't always think alike, but that's our edge

We measure success by the difference we make

We respect our strength is in our differences - and our unity

Our excellence is in showing up, owning it, and always striving for better

Meet
the Team.

Our team focus on delivering a service that reflects our company values in our work and in the community. We do this by living out these values in our professional and personal lives, which we believe has helped us to be successful as individuals and as a group.

"Jason's unique, strategic guidance and deep industry knowledge were instrumental in helping us identify and secure a visionary CEO who has already transformed our company's direction and market position. His approach to understanding our unique challenges and culture ensured we found a leader who not only brings exceptional expertise but also embodies the values that are now redefining our organisation."
James W
Founder and Managing Partner
Jason Roulston
Managing Director
Jason Roulston is a seasoned recruitment executive and serial entrepreneur with over a decade of experience in the Australian recruitment industry. As the Managing Director of BLACKROC, he has led the company from its inception, growing it into a leading provider of digital and IT recruitment services. Under his leadership, BLACKROC has expanded its offerings to include permanent, contracting and project recruitment across various industry sectors. His expertise lies in executive search and recruitment, particularly within the technology sector, where he has established a reputation for delivering exceptional outcomes for his clients.
Melissa Occhipinti
Director | Contingent Workforce
With 26 years of experience in technology and digital recruitment, Melissa Occhipinti is a highly respected leader in the Australian staffing industry. Based in Brisbane for her entire career, Melissa has built a reputation for deep market knowledge and a strong network within the local talent pool. As Director of Contingent Workforce at BLACKROC, she leads the strategic direction and delivery of contingent recruitment services, specialising in the government and enterprise sectors. Known for her commitment to fostering long-term relationships and providing exceptional contractor care, Melissa plays a key role in BLACKROC’s success and reputation as a trusted partner to our clients.
Jordan Ricketts
Partner | IT & Digital
With over 10 years of experience in IT and digital recruitment, Jordan Ricketts is a trusted Partner at BLACKROC, known for his deep understanding of the software engineering and development space. He specialises in connecting high-performing professionals with leading technology teams across Brisbane.

Jordan’s relationship-first approach and strong market knowledge have made him a go-to advisor for both clients and candidates navigating the fast-moving tech landscape.
Natalie Keam
General Manager | Recruitment Services
With over 19 years of experience in recruitment, Natalie Keam is a highly respected leader in technology and digital recruitment. As General Manager of Recruitment Services at BLACKROC, she leads the delivery of both permanent and contract recruitment solutions. Natalie brings deep expertise in contractor workforce solutions, having successfully partnered with enterprise and
government clients to meet complex resourcing needs.

Known for her hands-on approach and unwavering focus on delivery and relationship management, Natalie consistently ensures exceptional outcomes
for clients and contractors alike. Her leadership continues to enhance BLACKROC’s reputation for excellence in contingent workforce delivery.

It's the experience that counts...

"I certainly recommend BLACKROC to employers looking for the perfect person for a role and also for employees looking for their next big move. I want to express my sincere gratitude to Kacey for approaching me about an opportunity which eventually became the next chapter of my career. Your partnership in navigating this journey, from initial contact to final steps, made a significant difference. A big thanks to Jordan as well for overseeing the entire process of the recruitment which went really smoothly."
Eliezer P
"I have found BLACKROC to be wonderfully attentive, responsive and personable in all interactions at all levels. It can be challenging for contractors who look for the role first, and hope for a good fit with the agency. You won't find a better fit than with BLACKROC! Thanks to Nat, Mel and Caitlin for warmly welcoming me.
Leigh K
"I had a great experience working with Natalie Keam and Melissa Occhipinti for a contract role. They kept me up to date through the whole process, supported me with getting set up, and checked in on day 1 and during my first week. Overall a really positive experience!"
Megan C
"I had the pleasure of working with Natalie Keam from BLACKROC during my recent recruitment process. From the outset, Natalie demonstrated a high level of professionalism and transparency, clearly communicating expectations and keeping me informed at every stage. She responded promptly and thoroughly to all of my queries, ensuring a smooth and positive candidate experience. I would confidently recommend Natalie to anyone seeking support in their job search."
Tungish G
"I had a great experience working with Dale. What stood out to me most was his honesty and clear communication. He doesn’t overpromise or sugarcoat things, instead, he sets expectations realistically for both sides, which makes the whole experience, as a candidate, so much smoother. Dale also takes the time to really understand what both the employer and the candidate are looking for, rather than just trying to fill a role quickly. That genuine effort to match the right person with the right opportunity makes a huge difference. If you’re after a recruiter who’s transparent, approachable, and actually cares about finding the right fit, Dale is your man."
Sankit S
"I had an excellent experience with BLACKROC. The team was extremely professional, supportive, and guided me throughout the entire recruitment process. A special mention to Jaden, whose help was outstanding, always approachable, prompt in communication, and genuinely invested in ensuring everything went smoothly. Thanks to their efforts, the whole process was stress-free and efficient. I truly appreciate their dedication and would highly recommend BLACKROC to anyone looking for recruitment support."
Nirali P
"I had a great experience working with Natalie and Melissa at BLACKROC. They were professional, supportive, and kept me updated throughout the process. Their guidance made the transition into my new role smooth and stress-free. Highly recommend them to anyone looking for their next opportunity."
Jimmy S
"Really thankful to Jaden from BLACKROC. Super easy to talk to, gave me clear advice and always followed up quickly. The whole process felt relaxed and supportive."
Jin H
"I had a great experience working with Kacey at BLACKROC. She was direct and swift in her approach, very communicative, and always friendly. I really appreciated how well she kept me updated. Thanks to her support, I was able to secure a role quickly."
Agatha De C
"I can't speak highly enough of my experience with BLACKROC and my incredible account manager, Natalie. From the moment I expressed interest in exploring contracting opportunities, she demonstrated an outstanding ability to match me with a role that perfectly aligned with my skills, goals, and values. What truly sets them apart was their thoughtful and proactive approach throughout the entire process. Natalie provided clear guidance, answered every question with patience and insight, and ensured I felt confident at every stage - from the initial application to securing the position. Her regular check-ins and genuine engagement made me feel supported and valued, especially as I navigated the contracting space for the first time. Thanks to her expertise and dedication, I've landed an amazing role that I'm genuinely excited about. I'm grateful for the professionalism, warmth, and commitment to making this transition smooth and successful. I wholeheartedly recommend BLACROC to anyone seeking a recruitment partner who truly goes above and beyond."
Maria H

Why partner with us?

Your business and career goals are unique, and your hiring or job search needs aren’t one-size-fits-all. Whether you're looking for the perfect candidate or the right career move, you need a recruiter you can trust to make the process seamless. While it might seem like magic when the right opportunity or person appears, the best recruiters follow a rigorous process—minimising risk, maximising success, and ensuring the right fit for both businesses and professionals.

5.0 rating from 530+ reviews

Join our team

We don’t often go to market for new recruiters, but when we do, we look for the right people—not just experience. If you have no recruitment background, that’s perfectly fine, but you must be ready to start from the ground up and learn the game inside and out, it takes time. To be a great recruiter, we believe you first need to be a good person. Strong communication and relationship-building skills are key to gaining trust with clients and candidates. Resilience and drive are essential in this fast-paced industry, where handling rejection and staying motivated is critical. Sales and negotiation skills help you present opportunities in the best light and secure top talent. Curiosity and market awareness keep you ahead of industry trends, while attention to detail and organisation ensure you manage your work efficiently and deliver outstanding results.

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