Product Operations Manager - Home Care Packages

Are you a seasoned professional with deep expertise in Home Care Packages (HCPs)? We're seeking a strategic thinker who can hit the ground running&mdash;no need for hand-holding or basic training here.<br><br> <strong>What You'll Be Doing:</strong><br> <ul> <li>Collaborate directly with the founder to shape and execute product strategies that outpace competitors.</li> <li>Serve as the linchpin between executive leadership and technology teams, ensuring seamless communication and execution.</li> <li>Drive the development and enhancement of our self-managed HCP offerings, ensuring they meet the evolving needs of older Australians.</li> <li>Analyse and refine business processes to enhance efficiency and client satisfaction.</li> </ul> <strong>What We're Looking For:</strong><br> <ul> <li>HCP Expertise: Proven experience with Home Care Packages is non-negotiable; you know the ins and outs without needing a primer.</li> <li>Strong ability to dissect complex problems and devise effective solutions.</li> <li>Exceptional stakeholder management and communication abilities.</li> <li>A self-starter who thrives in a fast-paced, high-growth environment.</li> </ul> <strong>Why Join Us?</strong><br> <ul> <li>Rocket Ship Growth: Since launching in August 2020, we've achieved a remarkable 420% headcount increase and now boast over 200 employees. Our annual revenue has soared to an estimated $94.4 million, reflecting our rapid ascent in the industry.</li> <li>Our innovative self-managed care model propelled us from 46th to 7th place in government funding rankings within a year, as noted by KPMG.</li> <li>Play a pivotal role in shaping the future of home care services in Australia.</li> <li>While based in Brisbane, we offer relocation assistance for the right candidate.</li> </ul> Please contact: Jason@blackroc.co or kacey@blackroc.co , Thanks all.