Salesforce Administrator

<strong>Contract Details:</strong><br> <ul> <li>Duration: 12 months (with view to extend another 12 months)</li> <li>Location: Sydney, Melbourne, Brisbane, Adelaide, Perth, or Darwin</li> <li>Work Arrangements: 2 days WFH per week</li> <li><strong>Citizenship Requirement:</strong>&nbsp;<em>Australian Citizenship is required for this role.</em></li> </ul> <strong>Company Overview</strong><br> BLACKROC is partnering with a major government-backed organization to help build out their Salesforce environments team. These contract roles will play a critical part in delivering platform stability, driving automation, and supporting business-critical Salesforce projects across the enterprise.<br>&nbsp;<br> <strong>Role Purpose</strong><br> This opportunity is ideal for experienced Salesforce Administrators who thrive in complex environments. You&rsquo;ll be responsible for executing advanced admin tasks, improving release processes, resolving platform issues, and mentoring junior team members while collaborating closely with cross-functional teams and vendors.<br><br> <strong>Key Responsibilities:</strong><br> <ul> <li>Maintain and execute environment and release plans</li> <li>Resolve Salesforce issues in collaboration with vendors and internal teams</li> <li>Automate platform management tasks and improve performance</li> <li>Oversee platform security and support ticket management</li> <li>Mentor others in the environments team and ensure strong documentation practices</li> </ul> <strong>Essential Skills:</strong><br> <ul> <li>Salesforce Administrator Certification (2+ years&rsquo; experience)</li> <li>Salesforce sharing/security experience (roles, profiles, permissions, etc.)</li> <li>Tools knowledge: Service Cloud, Data Loader</li> <li>Strong troubleshooting and documentation abilities</li> </ul> <strong>Desirable Skills:</strong><br> <ul> <li>ITIL Foundation, Agile/Scrum familiarity</li> <li>Experience with Jira/Confluence</li> <li>Interest in accessibility standards and best practices</li> </ul> <strong>Please note: This role is only open to candidates with Australian Citizenship due to security clearance requirements.</strong><br> &nbsp;&nbsp;<br> Please click the 'Apply' button to submit your resume and cover letter. For more information please contact Usama at Usama@blackroc.co<br> &nbsp;&nbsp;<br> At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion.<br> &nbsp;&nbsp;<br> We welcome applications from individuals of diverse backgrounds, including those with lived experiences.<br> &nbsp;&nbsp;<br> If you require any adjustments during the recruitment process, please don&rsquo;t hesitate to reach out to the above-mentioned BLACKROC Consultant.