Job details
- Location
- Sydney
- Salary
- $70k- $80k + Super + Bonus + Equity
- Job Type
- Permanent
- Ref
- 793606
- Posted
- over 2 years ago
Job details
- Location
- Sydney
- Salary
- $70k- $80k + Super + Bonus + Equity
- Job Type
- Permanent
- Ref
- 793606
- Posted
- over 2 years ago
BLACKROC is excited to be partnered with a San Francisco based start-up with offices all over the world. They have just raised $25m in Series B Funding and intend to double in size in by the end of 2021!
With over 5000 customers using their product, their recurring revenue growing 10% MoM and having had rapid growth in the APAC region over the last 12 months they are now looking to expand in Sydney and hire an Activation Success Manager onto their team.
In this role you will...
Danielle McNeill | BLACKROC
0404 765345
danielle@blackroc.co
With over 5000 customers using their product, their recurring revenue growing 10% MoM and having had rapid growth in the APAC region over the last 12 months they are now looking to expand in Sydney and hire an Activation Success Manager onto their team.
In this role you will...
- Manage the full customer lifecycle, from onboarding to renewals.
- Drive activation ratio and time to activation by providing high quality support, guidance and onboarding.
- Enable companies to launch quickly and effectively on the platform by providing high-quality guidance
- Help customers to setup, create processes and systems and get launched on the platform
- Provide a high level of support
- 2+ years sales experience in SaaS or Technology related field with a focus on Customer Success, Onboarding or Implementation
- Knowledge of the Ecommerce sector advantageous
- Ability to thrive under pressure, and excel in a fast-changing, innovative environment.
- Excellent communication and interpersonal skills, follow-up skills and attention to detail
- Passion for maintaining relationships while working to mitigate churn and drive engagement and renewals
- Comfortable in a start-up environment, adaptable and has hands on approach.
- Competitive salary, equity packages, and performance bonus packages
- Competitive leave packages and parental leave
- Latest MacBook Pro or equivalent
- Free lunch
- Healthcare
- Continued career development
Danielle McNeill | BLACKROC
0404 765345
danielle@blackroc.co