This Privacy Statement was last updated: 20/05/2025
This Privacy Statement outlines how we collect, store and use personal information across BLACKROC ("we", “us”, “our” or “BLACKROC”) and all related entities (including BLACKROC Talent Pty Ltd, ABN 47 627 080 933 and BLACKROC Contingent Pty Ltd, ABN 34 669 663 487).
BLACKROC respects your rights to privacy. We know your privacy is important to you and that’s why we are committed to protecting it and are clear and open about what we do with it.
We only collect the personal information we need to that is reasonably necessary for the activities directly related to our core business operations.
This Privacy Statement is developed in accordance with The Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
“Personal Information” is a term defined in the Australian Privacy Act 1988 (Cth) as any information that can be used to personally identify you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). If the information we collect personally identifies you, or you are reasonably identifiable from it, the information is considered Personal Information.
The Personal Information that we may collect, and hold includes but is not limited to:
We may also collect sensitive information. Sensitive information is a special category of personal information under the Australian Privacy Act 1988 (Cth). It is information or an opinion about you, including racial or ethnic origin; political opinions; membership of a political association; religious beliefs of affiliations; philosophical beliefs; membership of a professional or trade association; membership of a trade union; sexual orientation or practices; or criminal record. We will only collect this information from you if it is necessary to facilitate recruitment. We will only collect this type of Personal Information with your consent.
In your interactions with us, we may include links to various third-party websites. If we do that, the third parties will be responsible for their content and what they do with any Personal Information they collect.
If you do not wish to provide any information that we are requesting as part of our services, please inform us.
We collect Personal Information directly from you unless it is unreasonable or impracticable to do so or unless other wise expressly authorised by you. When we collect Personal Information, this may happen in several ways including but not limited to:
Sometimes we also collect Personal Information about you from other sources, for example, when you apply for a job vacancy via Seek or LinkedIn, or when we are completing a reference check.
We may also collect information about you from publicly available sources, such as social media. When we collect Personal Information about you from publicly available sources for inclusion in our records we will manage the information in accordance with the Australian Privacy Principles (APP).
We will also receive information about you when we receive the results of any competency, medical test or any background check. BLACKROC will usually require you to provide signed consent to enable us to obtain personal data from third parties, unless consent is given in another way.
We collect your Personal Information and only use it for the purpose for which it was provided to us, other related purposes (and, in the case of sensitive information, directly related purposes) or as permitted or required by law.
We collect, use, hold and disclose your personal information that is reasonably necessary for our functions or activities as a recruitment agency including but not limited to;
If you choose not to provide Personal Information that we request in connection with our business functions and activities, we may not be able to provide you with the services or assistance you require as part of your job search.
Protecting your privacy is a priority for us. We take reasonable and appropriate steps to safe guard your personal information from misuse, interference, loss, unauthorised access, modification or disclosure regardless of how you interact with us.
Your information may be stored in electronic format and is head in held in secure systems with restricted access. Access to Personal Information is granted only to authorised personnel who are bound by confidentiality obligations and must adhere to our privacy and security protocols.
We retain personal information only for as long as necessary to provide recruitment services or to meet legal and regulatory requirements. When it is no longer required, we securely destroy or de-identify the information, provided it is lawful to do so.
Our technical and organisational security measures are designed to protect your personal data from accidental or unlawful loss, alteration, destruction, or unauthorised access. These measures include data access controls, encryption, secure storage solutions, and staff training on privacy obligations.
While we make every effort to secure your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of information transmitted to us online, and you do so at your own risk.
Personal Information that is held about individuals is only disclosed for the primary purpose for which it was collected or where we are under a legal duty to do so.
Disclosure will usually be:
We outsource a number of our business activities to contracted suppliers. As a consequence of this outsourcing our suppliers may see some personal information. Typically, our suppliers include:
Third parties that request access to individual's Personal Information (e.g. employment history checks) will only be granted access based on the individual's written consent. Unless required or permitted to do so by law, BLACKROC will not otherwise share, sell or distribute any of your Personal Information without your consent or use it for any purpose which is not related to the service we provide or in a manner that you would reasonably expect us to use it.
We do not disclose your information overseas unless required by our technology providers. In such cases, we ensure adequate data protection consistent with Australian standards.
If we believe there’s been a privacy breach, we’ll identify the issues and take steps to minimise any harm.
If we believe the breach has caused, or is likely to cause, serious harm, we’ll contact the relevant Privacy Commissioner, and we may also contact the individuals who may be affected.
If you believe there has been a privacy breach affecting you, please contact us as soon as possible. Access and correction of your personal Information.
You have the right to access your Personal Information which we hold about you, subject to some exceptions. You can only request information about yourself. Before we provide you with access to your personal information, we may require some proof of identity. If you wish to access the Personal Information we hold about you, please contact us using the details provided in the ‘How to contact us’ section of this Statement.
You also have the right to request that we correct any inaccurate Personal Information we hold about you, subject to some exceptions. If you wish to correct the Personal Information we hold about you, please contact us using the details provided in the ‘How to contact us’ section of this Statement.
If we do not agree to your request to provide you with access to your Personal Information or to amend your Personal Information, we will inform you of our decision within a reasonable period. If you wish to complain about this outcome or to attach a statement to your record that you believe the personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading, please see our complaints procedure in the ‘Complaints’ section of this document.
You may request to withdraw consent for the use of your Personal Information or request its deletion by contacting BLACKROC. We will take reasonable steps to comply unless legal obligations require us to retain certain information.
You may request further information about the way we manage your Personal Information or lodge a complaint by contacting us using the contact details in in the ‘How to contact us’ section of this Statement.
In some cases, we may need to ask you to put your complaint in writing so that we are sure that we understand it and may also need to ask you for further information or to verify your identity.
We will investigate your complaint and will provide our response within 30 days.
If you are not satisfied with the response that you receive from us, you may have the right, depending on the jurisdiction, to make a complaint to the Office of the Australian Information Commissioner (OAIC). The contact details for the OAIC are available from the OAIC’s website at www.oaic.gov.au.
In the event of a change of ownership of all or a portion of our business or the website, your Personal Information may be transferred to the new owner so that the business and/or website can continue operations.
We may modify this Privacy Statement at any time. If we do, we will post the updated Privacy Statement on our website www.blackroc.co (the “website”).
If you have any questions about this Privacy Statement, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, you can contact us using the contact details below. You will need to provide us with sufficient details regarding your complaint as well as any supporting evidence and/or information.
We will contact you if we require any additional information from you and will notify you in writing of the outcome of our investigation. If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the Australian Privacy Commissioner via www.oaic.gov.au.
If you would like more information on privacy or have a complaint or any questions in relation to this Statement, please contact our Directors. We can be contacted by telephone or mail on the details below:
BLACKROC, Level 21, 288 Edward Street, Brisbane QLD 4000
Telephone: +61 7 2111 8500
