Level 2 Support Desk Engineer.

We are looking for a Highly Skilled Service Desk Operator to join one of Australia's most revolutionary Critical infrastructure support enterprises The role is ideal for someone wanting to take the next step in their career and work with bleeding edge technology.

As a Level 2 Service Desk Operator, you will be required to log and solve software problems for the application support team and communicate with stakeholders and customers via multiple platforms. 

To be successful in this role:

• Must have knowledge and understanding of Microsoft Office suite programs, ITIL application systems and Windows 10/11, Linux
• Can communicate with customers well and solve problems with them
• Experience in troubleshooting C#, SQL and NoSQL databases
• Is good at prioritizing tasks and completing them in a timely manner
• Ability to record and document tickets in systems and communicate with team. 

What you'll get out of it: 

• Working within a great team environment 
• Chance to Progress with your career in IT 
• Budgeted training provide for relevant qualifications
• Hybrid work from home system 

If you are seriously considering pursuing a career path with an organization that will invest in your personal and business growth then send your CV to Harry Finucan immediately at harry@blackroc.co or click APPLY NOW.

For more information on this opportunity please contact Harry at BLACKROC for a confidential chat on 0438 175 130. Alternatively, if this isn’t the right opportunity for you but you’re interested in other opportunities within Cloud and Infrastructure in Brisbane/Gold Coast, feel free to contact me.