Help Desk/Service Desk Officer.

BLACKROC is excited to be partnered with a rapidly growing MSP taking over Brisbane becoming the preferred partner for multiple large organisations and utilising the most up to date tech on the market!

Due to nation-wide growth and rapid expansion they are now looking to take on a Service Desk Officer who has a passion for resolving IT issues at both a remote and face to face level. This is an opportunity for someone to get a grasp of the best tech available on the market and really expand your skillset and experience in an evolving team.

You'll be responsible for:

• Responding to tickets from users requiring technology assistance; 
• Use remote desktop software to resolve issues, performs installations or demonstrates solutions to other staff.
• Running up new user computers, printers and phones
• Set work priorities to ensure staff needs are met

What you'll need to be successful in this role:

• 2 years + experience working in an IT help desk/end user support role
• Detail orientated, with an understanding of key business IT requirements and expectations
• Ability to connect with internal stakeholders across the business
• Your own vehicle

This is an opportunity to be part of an MSP who are revolutionising technology and taking businesses to uncharted territory. 

Give me a call immediately on 0450 254 160 or click APPLY NOW.

For more information on this opportunity please contact Hannah at BLACKROC for a confidential chat on 0450 254 160. Alternatively, if this isn’t the right opportunity for you but you’re interested in other opportunities within Cloud and Infrastructure in Brisbane, feel free to contact me.